The Development and Quality Unit at the Northern Border University’s Vice Presidency for Graduate Studies and Scientific Research is dedicated to enhancing the quality of the vice-presidency's internal processes and procedures by applying internal quality standards and continuously monitoring performance. The unit contributes to improving the efficiency and effectiveness of operations within the vice presidency by reviewing existing procedures and proposing necessary improvements in alignment with global best practices. The unit develops and implements strategic action plans to ensure the achievement of quality objectives and has established periodic performance evaluation mechanisms for the vice presidency's divisions. Additionally, it organizes workshops and training programs to foster a quality culture among the vice presidency staff, increasing awareness of the importance of quality in all daily operations.

The unit follows a scientific methodology in data analysis and decision-making by preparing periodic reports that outline progress in achieving quality objectives and providing recommendations for performance improvement. It also works closely with other departments to ensure the implementation of improvement plans in alignment with the vice presidency's strategic goals.

The unit aims to support the journey of excellence and quality within the Vice Presidency for Graduate Studies and Scientific Research, reflecting the university’s commitment to delivering high-quality services and achieving its academic and research excellence vision.

 Mission

The Development and Quality Unit seeks to enhance the quality of processes and procedures within the Northern Border University’s Vice Presidency for Graduate Studies and Scientific Research by applying the highest internal quality standards, continuously reviewing performance, and proposing necessary improvements. This ensures operational efficiency and effectiveness while supporting the vice presidency’s strategic objectives and improving services.

Objectives

  • Improve internal work procedures to ensure compliance with quality standards.

  • Monitor and evaluate performance and measure the achievement of predefined objectives.

  • Promote an internal culture of quality among vice presidency personnel.

Tasks

  • Develop policies and procedures that ensure the achievement of quality standards in graduate studies, scientific research, and community engagement.

  • Oversee the vice presidency's operational and executive plans and those of its affiliated entities.

  • Monitor the implementation of initiatives related to the vice presidency and its affiliated entities.

  • Supervise and track the execution of the training plans of the vice presidency and its affiliated entities.

  • Organize seminars and workshops to promote a culture of quality and research excellence.

  • Develop key performance indicators (KPIs) for the vice president’s objectives.

  • Analyze data and prepare periodic reports on quality levels, providing recommendations for continuous improvement.

  • Propose enhancements and recommendations based on evaluation results and analysis.

  • Coordinate internal and external evaluation processes for quality operations within the vice presidency and its affiliated entities.

  • Monitor the implementation of continuous improvement plans and ensure their execution.